What to do if after inserting username and password there is still no access to the Internet?

When, after inserting the username and password, the page that opens is the same campusnet.ee page, then: 1) either username or password has been inserted incorrectly (there is always one number in the middle of a password), 2) username is (temporarily) inactive (for example due to payment delays, violation of contract's condition, contract's status - not activated yet or ended).

When, after the attempt to authenticate, the next page stays downloading for a long time it is possible that there is already an active session started with the same username and password. In that case try to make sure if someone else or some other computer has had the access to your personal username. If so,  please inform us. NB! Keep personal username and password to yourself! When you have more than one computers, make sure that the Internet session has ended in one computer when trying to connect to the Internet with another one.

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